Job description
Client: Goodman | Location: Auckland
Join a market-leading property organisation and take ownership of a dynamic, fast-paced service environment at the heart of Goodman’s Highbrook operations.
The Opportunity
Goodman is seeking a highly organised and customer-focused Facilities Coordinator to lead the day-to-day management of the Service Desk and Highbrook office operations. Acting as a central point of contact for customers, contractors and internal stakeholders, you will play a critical role in delivering an exceptional service experience across a premium property portfolio.
Key Responsibilities
You are a proactive and solutions-driven professional who thrives in a busy, service-led environment. You bring:
Culture & Values
You will be aligned with Goodman’s core values of:
This is an opportunity to step into a pivotal role within a well-regarded organisation, where you can make a tangible impact on customer experience and operational excellence.
For a confidential discussion or to request the full position description, please contact:
Matt Webster
Manager – Commercial Real Estate
Assemble Recruitment
027 274 6829
mattw@assemblerecruit.com
Join a market-leading property organisation and take ownership of a dynamic, fast-paced service environment at the heart of Goodman’s Highbrook operations.
The Opportunity
Goodman is seeking a highly organised and customer-focused Facilities Coordinator to lead the day-to-day management of the Service Desk and Highbrook office operations. Acting as a central point of contact for customers, contractors and internal stakeholders, you will play a critical role in delivering an exceptional service experience across a premium property portfolio.
Key Responsibilities
- Manage the Service Desk system, ensuring all requests are logged, tracked, and resolved effectively
- Act as the first point of contact for customers, contractors and internal teams
- Liaise with Building Managers to ensure timely action of service requests
- Coordinate contractor works, inductions and compliance (including H&S requirements)
- Monitor contractor performance and escalate issues where required
- Support property operations including security access, keys and building systems
- Oversee daily office operations at Highbrook, ensuring efficient site functionality
- Maintain accurate customer and property records, including system updates
- Manage stakeholder communications, including service updates and operational notices
- Provide overflow reception support and assist with general office coordination
You are a proactive and solutions-driven professional who thrives in a busy, service-led environment. You bring:
- 2–3+ years’ experience in an administrative or service coordination role
- Strong organisational and multitasking capability
- Excellent communication and stakeholder management skills
- Confidence working across multiple systems (including Microsoft Office)
- A collaborative approach with the ability to build relationships across teams
- The resilience to manage competing priorities and adapt to change
Culture & Values
You will be aligned with Goodman’s core values of:
- Determination
- Integrity
- Innovation
- Sustainability
This is an opportunity to step into a pivotal role within a well-regarded organisation, where you can make a tangible impact on customer experience and operational excellence.
For a confidential discussion or to request the full position description, please contact:
Matt Webster
Manager – Commercial Real Estate
Assemble Recruitment
027 274 6829
mattw@assemblerecruit.com